About Us

Smart Technology.

Passionate individuals.

One mission.

We are changing the way hoteliers understand and communicate with their guests

The Concilio Labs team spent over a decade working hoteliers worldwide. Our accomplishments from MICROS (now Oracle) gives us credibility and a deep understanding of the hospitality industry and its growing needs. Today, as the Concilio management team makes strategic decisions, we remember our roots and leverage our collective experience, past and present, to build an organization focused on aiding and changing the industry.

With the industry focused on guest personalization and loyalty, we were driven and committed to solving these issues by developing smarter technology than what’s available in the marketplace today. Concilio’s Insight Engine is quickly becoming the guest intelligence platform hoteliers want. More importantly, it’s empowering hoteliers to think about what’s possible, beyond traditional and existing capabilities in other similar tools.

We provide hoteliers with actionable insights to create personalized guest experiences

Meet our senior leadership team

Terri Miller

Terri Miller

Chief Executive Officer & Co-Founder

As the CEO of Concilio Labs, Terri is responsible for setting and executing the vision of the organization. Her wealth of experience in business, management, and technology guides all facets of the company to success. Prior to Concilio Labs, Terri spent 6 years at MICROS eCommerce, where she rose to the position of Vice President, leading the creative, delivery, and technical departments. With a reputation for delivering results, Terri continues to grow Concilio Labs into a global entity while maintaining the company culture.

Brian Silengo

Brian Silengo

VP, Sales

Brian brings a proven sales background of working with hotels and brands, as well as sales engineering capacities. He has been with a variety of tech companies serving the hospitality industry, including TIG Global, Five Star Alliance, Knowland Group, newBrandAnalytics, and most recently Sprinklr. After receiving his bachelor's degree at Tulane University, Brian began his career in hotel sales. He worked with independent and branded hotels throughout the US. Brian went on to complete his MBA at the University of Miami.

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