We are changing the way hoteliers understand and communicate with their guests
The Concilio Labs team spent over a decade working hoteliers worldwide. Our accomplishments from MICROS eCommerce (formerly TIG Global) gives us credibility and a deep understanding of the hospitality industry and its growing needs. Today, as the Concilio management team makes strategic decisions, we remember our roots and leverage our collective experience, past and present, to build an organization focused on aiding and changing the industry.
As we work with clients, partners, and prospects we repeatedly heard the same pain points...
“We don’t know who our guests are”
“We don’t know how to use our data”
“We don’t know how to compete with OTAs and drive direct bookings”
With the industry focused on guest personalization and loyalty, we were driven and committed to solving these issues by developing smarter technology than what’s available in the marketplace today. Concilio’s Insight Engine is quickly becoming the guest intelligence platform hoteliers want. More importantly it’s empowering hoteliers to think about what’s possible, beyond traditional and existing capabilities in other similar tools.
We provide hoteliers with actionable insights to create personalized guest experiences
Norselab is a venture foundry — a company that builds technology startups from the ground up. Based in Oslo, Norway, Norselab has a diverse team of developers, creative technologists, business architects, growth hackers, and serial entrepreneurs with both battle scars and success stories. To date, Norselab has spun out six different companies, including Concilio Labs. The Norselab organization is over a hundred people strong, with teams scattered across six countries: Norway, Ukraine, US, Bulgaria, UK, and Switzerland.
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