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Providing Hoteliers with Actionable Insights to
Create Fabulous Guest Experiences

concilio profile

The Concilio Insights guest profiles are integrated with a powerful machine-learning algorithm that assigns a range of scoring metrics to each hotel guest. With a similar notion of a credit score, the guest score tells the hotel each guest’s overall value and value ranking among other guests. Scores also allow guests to be ranked and clustered on a wide range of spend, social, satisfaction, and loyalty metrics.


Ursula Miller

Female, Wealthy Suburbian Family, Interested in Education

Concilio Score: 80

Persona: Family Hero Prone to fits of apathy. Music geek. Internet aficionado. Coffee fan. Writer. Creator.